Returns & Exchanges
At TAMO, we want your home to be your sanctuary; if your new furniture or decor isn't the perfect fit, you can return your items within 30 days of delivery for a full refund. We ensure a seamless process so you can continue curated your space with confidence.
Return Process
- 1.Initiate Your Request
Log into your TAMO account and visit the 'Order History' section to select the items you wish to return and receive a return authorization number.
- 2.Prepare the Item
Carefully repackage your items in their original boxes with all protective padding and hardware included to ensure they arrive back at our warehouse safely.
- 3.Schedule a Pickup
For large furniture pieces, our white-glove team will contact you to coordinate a convenient pickup time, while smaller accents can be dropped off using our prepaid shipping label.
- 4.Receive Your Refund
Once our quality control team inspects the returned items, we will issue a refund to your original payment method within 5 to 7 business days.
